Shipping policy
Shipping Policy
Effective Date: July 1, 2026
Thank you for shopping with AlliePlus.
We appreciate your business and are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
- Orders are fulfilled by our supplier partners. Processing times may vary depending on the product and supplier.
- Estimated shipping and delivery information will be provided when available.
- Orders may not be processed, shipped, or delivered on weekends or holidays.
- During periods of high order volume or other unexpected delays, processing times may be extended.
Shipping Rates & Delivery Estimates
- Shipping rates and delivery times may vary by product, supplier, shipping destination, and shipping method.
- Shipping charges and available delivery options are calculated and displayed during checkout before payment.
- Orders containing products from more than one supplier may arrive in separate shipments and at different times.
- When an order is shipped in multiple packages, tracking information may be provided separately for each shipment.
- Estimated delivery dates are provided for your convenience and are not guaranteed.
Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipment confirmation email.
- Tracking information will be provided whenever it is available from the shipping carrier.
Delayed or Lost Shipments
Occasionally, shipping delays may occur due to circumstances beyond our control, including:
- Weather conditions
- High shipping volumes
- Carrier delays
- Holidays
- Other unforeseen events
If your package appears delayed or lost, please contact us at:
We'll do our best to assist you and help resolve the issue.
Incorrect Shipping Addresses
Please verify that your shipping address is accurate before completing your purchase.
AlliePlus is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided during checkout.
If you discover an error after placing your order, please contact us as soon as possible. We'll do our best to update your shipping information before your order is processed.
Damaged Shipments
If your order arrives damaged, please contact us within 2 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the damaged item
- Photos of the shipping package
We'll review the situation and work with you toward an appropriate resolution.
International Shipping
At this time, AlliePlus ships only within the United States.
If international shipping becomes available in the future, this policy will be updated accordingly.
Questions About Your Order?
If you have questions about shipping or the status of your order, please contact us at:
We're always happy to help.
Our Commitment
At AlliePlus, we believe shipping is about more than delivering a package.
It's about delivering on the trust our customers place in us.
We strive to process every order with care, communicate honestly, and provide dependable service from the moment your order is placed until it arrives at your door. While some aspects of shipping are outside our direct control, our commitment to treating every customer with respect never changes.
Thank you for choosing AlliePlus. We truly appreciate the opportunity to serve you.