Refund policy

Shipping Policy

Dear Customer, 

Thank you for shopping with us. We want to make sure you understand how shipping works for your order.

Order processing

  • Orders are typically processed within 1–3 business days

  • Orders are not shipped or delivered on weekends or holidays

  • If we’re experiencing a high volume of orders, shipments may be delayed by a few days

Shipping rates and delivery estimates

  • Shipping charges for your order are calculated and displayed at checkout

  • Delivery times vary depending on your location and the shipping method selected

  • Estimated delivery times are provided at checkout, but are not guaranteed

Shipment confirmation and tracking

  • You’ll receive a shipping confirmation email once your order has shipped

  • Tracking information will be sent when available

Delayed or lost shipments

  • Delivery delays can occasionally happen due to carrier issues, weather, or other factors outside our control

  • If your package appears delayed or lost, please contact us at 

    support@allieplus.com

Incorrect shipping addresses

  • Please make sure your shipping address is correct at checkout

  • We’re not responsible for orders shipped to an incorrect address provided by the customer

  • If you need to request a correction, contact us as soon as possible

Damaged items

  • If your order arrives damaged, contact us within 2 days of delivery

  • Please include your order number and photos of the item and packaging

International shipping

  • We do not ship internationally

Contact us

If you have any questions about shipping, contact us at support@allieplus.com